Fake Clay iPads: Best Buy, Future Shop Sorry After Shoppers Get Mud In Their Holiday Gifts

Fake Clay Ipad Best Buy Vancouver

The Huffington Post Canada   First Posted: 01/17/12 12:09 PM ET Updated: 01/17/12 01:01 PM ET

Retailers in Vancouver, British Columbia are red-faced with embarrassment after selling as many 10 customers Apple iPad 2 tablets that turned out to be made of clay.

According to an investigation by CTV News, scam artists purchased iPads during the holiday season at a number of Best Buy and Future Shop locations around Vancouver, paying for cash for the hot-selling tablet computers. They then replaced them with clay shaped to fit iPad 2 boxes, and returned the boxes to the stores, where they were evidently restocked without staff ensuring the boxes contained actual iPads.

Best Buy and Future Shop, which are different brands owned by the same company, are investigating the incidents.

But according to Vancouver resident Mark Sandhu, who found clay instead of a tablet computer in his holiday gifts, neither the retailer nor police were interested in the case until he contacted a consumers' rights program on CTV.

Sandhu said Future Shop staff didn't believe him when he returned to the store with his "clay iPad 2." Nor were police interested in the matter, Sandhu says.

"Maybe the way I was dressed, I don't know," Sandhu said. "[The store manager] made me feel like I'm trying to scam them out of $700. I was the one getting scammed."

The store changed its tune after CTV began investigating.

"Customers don't expect to receive this kind of product from Future Shop, so it's a very serious matter and something we are addressing right away for anyone who has been impacted," spokesperson Elliott Chun told the media.

Sandhu has received an apology and a full refund from Future Shop.

iPads and other Apple gadgets are popular targets for thieves, thanks to the products' popularity and often prohibitive prices. In Asia, scalpers selling sold-out Apple products are a common sight, and frustration with the high price of scalped goods recently spilled over into a riot in Beijing.

More than $100,000-worth of iPads were stolen from a Best Buy in Brooklyn last fall, and authorities in Denver last year were looking for "Ken and Barbie," two prolific iPad thieves.

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Retailers in Vancouver, British Columbia are red-faced with embarrassment after selling as many 10 customers Apple iPad 2 tablets that turned out to be made of clay. According to an investigation b...
Retailers in Vancouver, British Columbia are red-faced with embarrassment after selling as many 10 customers Apple iPad 2 tablets that turned out to be made of clay. According to an investigation b...
 
 
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chuck nathaniel
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12:37 AM on 01/19/2012
Depending on how wide-spread the scam was, they easily could have been returned to specific people working within these stores.
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chuck nathaniel
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12:35 AM on 01/19/2012
"Maybe the way I was dressed, I don't know,"

Or maybe it was that your claim, at that point, was unfounded and seemed quite absurd.
11:36 AM on 01/18/2012
i just learned to always open the box before i leave the store
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Jay from Ottawa
sovereignty sale, 1.3T OBO
11:04 AM on 01/18/2012
What's the matter ? Surprised to find minimum wage emlpoyees not doing their jobs properly ?
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Barbarian At The Gate
Fortune favors the bold.
08:46 AM on 01/18/2012
Apple is creating jobs all right, but the wrong kinds of jobs. Perhaps conservatives will want to deregulate the scammer market so the thieves could enjoy their ill-gotten cash.
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Guy Incognito
Canadian. Sorry.
11:21 PM on 01/17/2012
Preloaded with Adobe software?
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chuck nathaniel
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12:35 AM on 01/19/2012
hey oh!
11:13 PM on 01/17/2012
Wow!
06:21 PM on 01/17/2012
it is arrogance again.
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rayinprague
05:43 PM on 01/17/2012
I find it hard to believe the store didn't check the boxes before restocking the items. But this has happened before. I remember a similar case with a media player that was restocked after being returned. It was full of illegally downloaded files and videos that were not appropriate for a child (who got hold of it when it was resold). You would think the store would check the drives at least to limit their legal liability.
08:27 PM on 01/17/2012
I work in the retail environment, and when the first report of the clay iPad reached us, the actual incident reports contained some information this story is leaving out. Primarily, the fact that all the clay iPads that were being returned to these stores were resealed - the scammers shrink wrap them in plastic the same way a factory fresh iPad would come from Apple.

When an item is factory sealed, there is no reason for anyone to assume to check - because doing so instantly lowers the resale value of the item (selling it as an Open Box rather than Factory Fresh.) Unfortunately, this does mean that the crime is passed on to the next person to buy it, as is the case here.
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clearthinker2008
we need to respect each other
05:39 PM on 01/17/2012
That happened to me once with a dvd player, I got it home and it was replaced with a vcr. Walmart didn't believe me and I didn't get my money back.
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stjoshy
"C is for COOKIEEEEE. thats good enough for me"
07:07 PM on 01/17/2012
bahahahahaha.. break out the vhs son
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clearthinker2008
we need to respect each other
06:30 AM on 01/18/2012
Yeah, I got got. I always check my stuff before I leave a store. Lesson learned, hell I always made sure they got my order right at the drive through... lol
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ResearchtheFacts
04:56 PM on 01/17/2012
Either way they got what they paid for. A low tech device with no flash or sketchy internet connectivity although the clay lacked the app drawer as the homescreen functionality. Still in the same realm. Hours of endless or mindless entertainment.
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blizzard man robot voice
Mark 13:13
05:31 PM on 01/17/2012
^^"Bah Humbug!!"
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ResearchtheFacts
04:56 PM on 01/17/2012
__failed_to_find_tinyMCE_element__
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Samuel Bun
We have the technology
04:50 PM on 01/17/2012
Soo, are they saying the clay did not work as expected or was it they wanted black.
04:11 PM on 01/17/2012
Inside job. When we make a return the boxes are thoroughly checked for all components and inserts.
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chuck nathaniel
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12:39 AM on 01/19/2012
not if they are still in what appears to be original packaging. which this article leaves out forsome reason.
03:36 PM on 01/17/2012
Quite honestly, I don't trust getting an Apple product from anywhere other than an Apple store.