Rogers Communications is denying online accusations that it charges its internet customers for internal traffic on their routers, even if that traffic doesn’t use the Rogers network.
Several users of the social news site Reddit claim Rogers charged them for traffic on their local area network — traffic moving between computers on a Rogers-issued home router but which doesn’t go through Rogers’ internet infrastructure.
One Reddit user told The Huffington Post Canada he noticed his internet usage count jump by 50 gigabytes last month during a period when he was hardly surfing the web — but had transferred 50 gigabytes’ worth of data from one computer to another using a router.
The customer, who declined to be named in this article to protect his online anonymity, said a Rogers customer service rep told him the company charges for all traffic on a subscriber’s home network, regardless of whether it goes through Rogers’ network.
“In my opinion this is outright theft,” he said.
He said Rogers offered him a lower monthly price and a higher download limit when he complained, but he still plans to switch internet service providers.
Rogers vehemently denies this is happening.
“The only traffic that is counted towards the monthly usage allowance is the traffic that leaves the customer’s modem and goes across the Rogers network,” a Rogers spokesperson told The Huffington Post Canada in an email.
“If a customer is moving a file from one computer to another within their home that usage is not counted against their monthly usage allowance.”
The spokesperson said the Rogers customer service rep who said this is happening “was misinformed.” The company is asking customers to reach out to them directly if they have concerns about their account.
Whether or not the problem exists, it would only affect Rogers home customers who transfer large amounts of data on local area networks.
Another Reddit user who claimed they had “the exact same thing” happen to them said a faulty Rogers modem was to blame.
“Once they replaced the modem, I stopped getting charged for internal data,” Reddit user “MaxxDelusional” wrote.
But Rogers says usage collection and billing is not dependent on the type of modem a subscriber has.
"Customers who use a combination modem and router are not charged for any usage incurred internally," Rogers said. "With so many devices connected in the home, perhaps there is another device in their homes that’s connected to the internet."
$250,000 Nail Polish
Jewelry couturier Azature -- the self-described "Black Diamond King" -- is now producing a of diamond-infused nail polish for <a href="http://www.huffingtonpost.com/2012/08/06/azature-black-diamond-worlds-most-expensive-nail-polish_n_1747474.html">$250,000 a bottle</a>.
$26,000 Truffle Dinner
Philadelphia restaurant Le Castagne began featuring this year a <a href="http://www.huffingtonpost.com/2012/11/27/le-castagne-26000-dinner-jt-foxx_n_2198720.html">$26,000 truffle dinner.</a> The meal features several dishes containing white truffles -- a delicacy that reportedly can cost more than $6,000 a pound.
Made with, 40ml of 1788 Clos de Griffier Vieux Cognac, 20ml of 1770 Kummel Liqueur, 20ml of 1860 Dubb Orange Curacao and two dashes of Angostura Bitters from the 1900s, Mixologist Salvatore Calabrese created the most expensive cocktail this year, which will set you back <a href="http://www.huffingtonpost.com/2012/10/12/worlds-most-expensive-cocktail_n_1961526.html">$8,800 per glass</a>.
Steveston Pizza Co., a small chain of pizzerias in British Columbia, Canada offers a<a href="http://www.huffingtonpost.com/2012/06/13/450-pizza_n_1591403.html"> $450 pizza</a> with a thermidor of lobster, black Alaskan cod and a side of Russian Osetra caviar.
The Anantara Hotels, Resorts and Spas properties offer Black Ivory Coffee, a specialty brew made with beans digested and "naturally refined" by Thai elephants. The coffee costs about <a href="http://www.huffingtonpost.com/2012/10/15/elephant-dung-coffee-black-ivory_n_1968096.html">$1,100 per <em>kilogram.</em></a>
$120 Million Painting
Edvard Munch's iconic work, "The Scream," broke a world record, <a href="http://www.huffingtonpost.com/2012/05/02/the-scream-auction-edvard-munch_n_1472529.html">selling for $119,922,500 at an auction</a> in February.
$2,300 Hot Dog
NYC nightclub 230 FIFTH partnered with the local, hunger-fighting charity City Harvest to create the 230 FIFTH Dog. At <a href="http://www.huffingtonpost.com/2012/07/27/most-expensive-hot-dogs_n_1690640.html#slide=1261805">$2,300, the hot dog</a> is made with black truffles and nestled in a white-truffle-buttered brioche bun. Among many other fancy, expensive condiments, this monster gets topped with Vidalia onions caramelized in Dom Perignon Champagne, house-made organic sauerkraut braised in Louis Roederer Cristal and platinum oscetra caviar.
This year Lego came out with a <a href="http://www.huffingtonpost.com/2012/11/29/worlds-most-expensive-lego-ultra-rare-brick-solid-gold_n_2214174.html">$14,449.99 lego</a> made from 25.65 grams of 14k gold.
Samuel Adams's debuted its Utopias fine brew this year which costs <a href="http://www.huffingtonpost.com/2012/11/05/sam-adams-utopias-beer_n_2076113.html">$190 a bottle</a>.
$61,236 College Bill
Sarah Lawrence College was deemed the <a href="http://www.huffingtonpost.com/2012/10/12/the-most-expensive-colleg_n_1961073.html#slide=1628178">most expensive college</a> this year by Campus Grotto. Tuition: $45,900 Room & Board: $14,312 Fees: $1,024 Total: $61,236
$30 Million Car Crash
A Ferrari worth an estimated<a href="http://www.huffingtonpost.com/2012/07/12/most-expensive-car-crash-christopher-cox-ferrari-30-million_n_1668119.html"> $30 million </a>was involved in a crash in France this year. The accident earned the title of "most expensive car crash ever," the British newspaper Metro reported.
<a href="http://www.huffingtonpost.com/2012/05/25/most-expensive-burger_n_1546313.html">Sold for $295</a>, New York's Serendipity 3 restaurant broke the Guinness Book Of World Records with this burger topped with cheddar cheese, hand-made and cave-aged for 18 months by famed cheesemaker James Montgomery of Somerset, England. There are also shaved black truffles, a fried quail egg, a blini, creme fraiche, Kaluga caviar and a white truffle-buttered Campagna roll.
Costing more than<a href="http://www.huffingtonpost.co.uk/2012/07/03/food-worlds-most-expensive-cupcake-dubai-pictures_n_1645560.html?just_reloaded=1"> $950 a piece</a>, a Dubai cake store revealed this year a cupcake wrapped in edible 23-carat gold, and made from premium quality Ugandan vanilla beans and cocoa, plus organic flour imported from Italy.
$65 Million Unfinished Mansion
David and Jackie Siegel had to halt plans to <a href="http://www.huffingtonpost.com/2012/07/16/biggest-house-in-america-david-siegel_n_1677741.html" target="_hplink">build their own personal "Versailles"</a> -- a 90,000 square-feet, 45-foot ceilings, and doors and window frames -- after they hit tough times. The home, which was only 60 percent complete, <a href="http://www.businessweek.com/articles/2012-03-14/versailles-the-would-be-biggest-house-in-america#p1" target="_hplink">was listed </a>at $65 million.
Pule, an extremely rare cheese made in Serbia from donkey milk, was named the <a href="http://www.huffingtonpost.com/2012/11/13/most-expensive-cheese-pule_n_2122323.html">most expensive cheese in the world</a>. The cheese is worth about $576 a pound.
$28,376 To Raise Kids
A study this year conducted by The Fiscal Times found that <a href="http://www.huffingtonpost.com/2012/11/01/most-expensive-states-to-raise-kids_n_2058263.html#slide=1710794">New Hampshire </a>is the most expensive state to raise kids: Average yearly cost of full-time child care: $7,800 Average yearly housing cost: $4,300 Average in-state tuition and fees at public university: $14,576 Average yearly food costs: $1,700 (Northeast region) Total: $28,376
$7 Cup Of Starbucks Coffee
In 2012 Starbucks released its most expensive cup of drip coffee yet. Costa Rica Finca Palmilera, made from a rare coffee variety called Geish, <a href="http://www.huffingtonpost.com/2012/11/28/starbucks-7-dollar-coffee_n_2204805.html">sells for $7 a cup</a>.