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Why Is No One Travelling to Canada?

Posted: 06/25/2012 11:33 am

I set out to write an article saying that all of the money the United States was pouring into marketing itself as a destination was going to have a residual effect for Canada that could be beneficial. Tony Pollard set me straight.

"We are facing a crisis situation," the head of the Hotel Association of Canada told me on Tuesday. "At a time when our federal tourism agency's budget is being cut, the Americans are outgunning us in their spend. They're going after us with very creative marketing, and you can't blame them. It's the smart thing for them to do."

Pollard and other tourism officials I spoke to agreed with a recent report in the Globe and Mail that called the American push a significant threat to a Canadian tourism industry struggling to gain market share despite the nation's sterling reputation abroad.

The World Economic Forum's 2011 Travel & Tourism Report, which rates nations on their attractiveness for tourism, ranked Canada ninth in the world. The nation has been number one for two straight years in the Future Brand Index that measures favourability and trustworthiness by frequent travellers. Earlier this month, the British Council, a charitable research organization, said a survey of young travellers showed that safety was the fifth most important factor when deciding on a destination (in 2007 safety ranked 17) and Canada is viewed as one of the safest, most welcoming nations on the planet.

Yet, this country has fallen behind Mexico, Turkey, Singapore, and even Malaysia in annual global tourism rankings, dropping to 16th in 2011 from a high of seventh overall in 2002.

"You can't say that it's a currency issue," Pollard said, noting that the rise in value of the Canadian dollar is the one factor that's most often cited for the decline. "Currencies of any nation will go up and down."

Putting the blame on the loonie's ascent is especially weak when you consider the success of Tourism Toronto, a privately held organization whose diligent and ambitious marketing efforts have successfully driven the city it represents to record levels in both business and leisure arrivals. It's done so largely through a successful re-focusing of its target demographic, aiming now at high-end travellers rather than weekend shoppers from border cities.

With the advent of Brand USA, an initiative launched by the Barack Obama administration, America began an international promotional push last month to showcase itself as a country eager to welcome the world. It's a contrast to the image the nation has held since 9/11. Increased security measures and border officials who can come across as boorish led to a drastic decline in travel to the US even before the recession dented its tourism industry further.

The New York Times reported in April that Brand USA will have a budget of US$150 million, with funding coming from the US federal government and the private sector. Meanwhile, the federal budget for the Canadian Tourism Commission has been slashed to CDN$72 million this year and will shrink by approximately $14.2 million further next year. Pollard did say that the private sector in Canada does match the public federal funding about dollar for dollar, meaning that the 2012 tourism budget isn't that far off the amount of money Brand USA has to wield. But when one side of the border is dramatically cranking up its investment and the other side is collapsing its spend, the potential consequences are worrisome.

I thought, perhaps foolishly, that Brand USA could allow for some shrewd piggyback promotions on the part of Canadian tourism boards.

Nik Wallenda's phenomenal walk across Niagara Falls demonstrated how Canada and the US can benefit from sharing the immense wealth of natural wonders and cultural attractions they enjoy. A New Orleans-Quebec City tour geared to Europeans who want to see how French colonial cultures diverge? A Big Sky Country visit to both Wyoming's Yellowstone Park and Banff National Park in Alberta? A Chinese heritage itinerary that includes stops in San Francisco, the Oregon coast, and Vancouver? There are possibilities for cooperation, but not enough to sway opinion that the arrival of America as a serious tourism marketer is a terribly bad thing for Canada.

"There are tour operators that will package Canada and the US together, and maybe there will be more of that sort of thing. But while it may appear to be a silver lining, it's a very small silver lining to this," Pollard said.

Canadian tourism brought in $78.8 billion in revenue last year and government officials have set $100 billion in revenue as a target by 2015, despite the dwindling federal budget. The chances of it reaching that mark may not be great should current trends continue, particularly the one that has seen Canadians take five million flights out of neighbouring U.S. airports.

Those who have done so have protested with their pocketbooks. They'll spend gas money and risk a long border wait rather than pay the excessive airfares Air Canada and Westjet charge in part because the cost of airport rents and government fees are so high.

Pollard said HAC is among the many advocates for reform of Canada's airport economics. "We have a very vigorous, concentrated lobbying campaign" aimed at parliamentarians who can push for measures that will lead to lower airfare costs for Canadians and international visitors.

"We want to restore Canada back into top 10 in global tourism, which is where it belongs," he said. "With the pace of government, I'm not going to say that's going to happen any time soon, but we are approaching a crisis situation where things seem to be coming to a head and that might mean we get change, hopefully."

 

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09:33 PM on 06/27/2012
I am currently on vacation in Ontario! We drove from N.C., and were planning on staying in an RCI Resort all week. We were running late and decided to just stop in Toronto our first night and not go to the resort. We stayed in a little Holiday Inn and it was nearly $200! I think the area is beautiful, lots to do but so very expensive!
01:08 PM on 06/27/2012
Too hard to cross the border anymore and they are so snooty on the Canadian side makes you want to turn around and run in the other direction. Plus there are no deals on anything anymore. Dollar is too close. That was the only reason we came in the first place besides being forced to by our employers...
10:53 AM on 06/27/2012
do you kow that some countries i.e. Mexico are requiered visa to enter to Canada and the requirements for get the visa are riducoluos and excesive.

No many people can afford to go throught all this process just to come to visit Canada for two weeks
11:57 PM on 06/26/2012
Could it be because the price of a fricking pass port has gone up to 400 dollars, and 70% of Americans work for under 10 dollars an hour! Gee I don't know, speaking from the Prison Planet called the United States, most people here are as impoverished as any third world nation! So get USED TO IT WELFARE GENERATION!
07:24 PM on 06/26/2012
…my friends from Germany visited Toronto last summer… spent almost two weeks from the very end of June…
Could not get anywhere in downtown of Toronto without witnessing kissing men in speedo walking our streets in the day light… did not want to talk about what they saw after sunset… Not sure how they explained this to their two teenage boys. And on my side – I could not explain why this “event” falls right on Canada Day celebration.
Any chance to move this event to the middle of February (and I am not talking about Canada Day)? – It may boost tourism to Canada… Kissing men in speedo in February – half of the world will come to see it!
09:29 PM on 06/26/2012
Tell them to go back to Germany if they can't stand tolerance, diversity and freedom of expression. I wouldn't want bigots coming to Canada (or living here) anyways.
05:28 PM on 06/27/2012
your german friends were probably not shocked. no not even close. have you ever seen german porn it is a complete sausagefest but it sounds like you have a problem with it so maybe you should get out of your little bubble and peak out at the real world.

ps the speedo is a noble garmet
04:06 PM on 06/26/2012
Hello
It really can't be that difficult to figure out why travel in Canada has declined can it. Hotels are outrageousl priced and air fare is the same. You can travel to Europe cheaper than Newfoundlandyoufly right over it. San Francisco cheaper that British Columbia.Believe it or not people work hard for their money and want the best bang for their dollar and trvelling in Canada is not the way to go. Wake up hotelsand air linesstop your gouging.
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JeanFrancois Lord
01:07 PM on 06/26/2012
Yes because being 9th in the world, means no one is coming here. come on.
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davidwgray08
11:56 AM on 06/26/2012
- Canada is expensive compared to the US. The dollar's rise to parity with the greenback is in fact a major reason for the huge decline in tourism coming from the US. No matter how you paint it, this is a significant loss for Canada's tourism sector, especially in places like Vancouver, Toronto, and Montreal.
-Canada is expensive outright. Why would you visit Vancouver with the way prices are here when you could spend the same or less on a trip to LA, San Fran, Vegas, New Orleans, Miami, Boston, San Diego, the Grand Canyon, the list goes on and on.

Canada just doesn't have the same pull as the US.

Btw, considering that Canada's economy is a tenth the size of the US's, I don't see why there's any reason but to be happy about a number like $76 million, which is half of the US's budget for tourism promotion. Proportionally speaking, it's great.
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11:48 AM on 06/26/2012
I was planing a trip to Montreal this year, but the student protests and violence has made me rethink my trip and go to the Bahamas instead. It would have been a nice trip, but I didn't want to get in the middle of street fighting.
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PortlandZoo
Wait... what?
11:03 AM on 06/26/2012
there were many, myself included, who refused to travel to the U.S. from 2000-2008, for political reasons (and they were legion) - perhaps travellers have a similar attitude towards Canada now that we have a junior neo-con government busily tearing down the country we love and shaming us on the world stage.
07:16 PM on 06/26/2012
So true
03:29 PM on 06/27/2012
We do not look to other countries for their approvel on how we run our affaires Countries like Greece,Italy and China and others can look at Canada whitch ever way they like.We have a Great country. Oh thete is more to this country than Toronto Montreal and Vancouver.

Government can't be blaimed for everything that doesn't benifit a certain group such as tourist operators.The money spent by the government come out of the tax payers pockets. that includeds you and me. Let the hoteliers,tourest operators pay their own way.
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PortlandZoo
Wait... what?
05:10 PM on 06/27/2012
if I could parse your post, I'd argue it. From what little I can read of it, you have missed the point entirely.
11:02 AM on 06/26/2012
Cutting the Tourism budget is not a good idea, and since the bulk of visitors to this country are from the US, we give them little incentive to come here. The list of negatives is long. Considerably higher gasoline, more expensive hotels, higher taxes, food prices, consumer goods prices, higher admittance prices to events, much higher air fares,airport taxes, etc , etc.
A good example is train rides through the Rockies - Totally unaffordable.
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calisel99
life began wit the first self replicating molecule
06:57 PM on 06/27/2012
the tourism budget is ridiculously high already it more than half the usa's and the us has a population ten times canadas ...look at the numbers! have u ever compared prices of hotels rental cars etc between the two countries thats the real problem...everything in canada from hotels to food costs about 20-50% more in canada
11:02 AM on 06/26/2012
Its worthy to note as some have that we dont have as much vacation time and money as we used to (I know I dont) and travelling in Canada takes time.

The resorts can fly you in and out and pamper you while you are there. No long trips in the car with bored kids in the back.
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09:38 AM on 06/26/2012
A few years back I did a trip thru the lighthouse trail in NS up to the Cabot trail in NB. It was amazing, the landscape, the people and the roads are second to none. However, for a dinky motel I had to pay almost a 150 dollars, camping spots were over 50 dollars, gas was over 1.50 per litre and food costs were outrageous. At the end of a 5 day trip we could have gone to Mexico for a month. I love Canada and have lived coast to coast but I don't travel here - I can't afford to. I would think that the cost factor would be enough to discourage alot of travelers.

Then there is the trouble in Quebec (which I support), the once pristine beaches of Vancouver Island turning into Japanese landfills (no sense of urgency to clean them up) and our and our international reputation is mud.. I think it's going to be awhile before travelers start comming back.
10:44 AM on 06/26/2012
I know people who can go to Cuba for $700 a week all inclusive.

I cant even stay in my own house for $700 a week.

You cant compete with weak currency, its impossible, but you can market the things that have made Canada a destination for generations. I remember as a kid seeing waves of tourists coming to the beaches in Nova Scotia. Now they cancelled the Yarmouth ferry service.

Who can afford to drive around?
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11:25 AM on 06/26/2012
My family is from Yarmouth, and i lived there for awhile. The ferry from Maine was the only main source of tourism - and it cost well over 200 hundred dollars to take it one way. So now that that's gone Yarmouth will shrivel up even more.

And what a shame because the beaches in NS were awsome - clam digging and cookouts were the best.
I certainly can't afford to go back, even though I would love to.
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calisel99
life began wit the first self replicating molecule
07:04 PM on 06/27/2012
i was considering a wilderness backpacking trip last year and thought Quebec/Ontario would be great but the costs of primitive camping was absurd and beyond belief, we opted to do the Adirondacks in ny state where primitive campsites cost us 0.00 and climbing/hiking in some of the most beautiful mountains in the world (Algonquin also may have been nice but prohibitively expensive) thats the real problem ,the costs and surcharges user fees etc in canada
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08:06 PM on 06/27/2012
what a shame, as canada really is a wonderland and Algonquin is one of its peaks:) I really wish it was different, for you and for me.
07:34 AM on 06/26/2012
Many tourists (non-U.S.) come to Canada for the nature/wilderness experience. I've met an amazing amount of Germans in Algonquin Park. I'd be curious to know if these nature loving tourists are boycotting Canada due to the recent shift in environment reputation. We are no longer seen as the Greenpeace founding, tree hugging folks we were once perceived as.
Remember what the Rainbow Warrior incident did to French wine sales.
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niumarmion
a temporary being
09:11 AM on 06/26/2012
Maybe tourism to Canada would improve, if Americans got as much as half of the vacation time as the Germans.
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calisel99
life began wit the first self replicating molecule
07:06 PM on 06/27/2012
its the costs,everything in canada is more expensive plain and simple
Hafingnetonne
A few words
06:56 AM on 06/26/2012
At last someone who is lining up good ideas to rekindle the first real industry of Canada TOURISM that is sustainaible and not subject to exhaustion like gaz, oil, wood, fish etc. Toronto did a reat job, Vancouver has tons going for her, and Montreal with her festivals well known can attract too. Think Canada!