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Angelina Chapin

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Quit the Holiday Bitching: Some People Have to Work

Posted: 12/24/11 02:00 PM ET

I was in a convenience store last weekend, talking to the owners' daughter who can usually be found sitting at a small wooden desk at the foot of aisle two. She's 10 years old but has grown up fast in that little store. My neighborhood in Toronto isn't the safest, and she's seen her share of addicts and mentally-ill people come in and hassle her Chinese parents who try to respond with the few English words they know. But when the little girl's not in school, she doesn't have much choice but to be there. Her parents can't afford other staff and stay open past ten p.m., seven days a week. Yes, even Christmas.

Lots of people work during Christmas and other holidays. According to a 2010 study by communications company Skype, almost six million (roughly one in 10) Brits were at work on Christmas day -- and that was just a fraction of those who worked in days leading up to and after (23.3 million on Christmas Eve).

Convenience store owners stay open because it's the one day without competition from big-box stores. Taxi drivers, firefighters, restaurant owners, ambulance drivers, and nurses are among some of the people who typically work to provide services people need and want on December 25. According to Kyle Moffatt, director of communications for Canadian company Cineplex Entertainment, about a tenth of the 10,000 staff work on Christmas day.

The same is becoming more common in desk jobs in a world where "working nine to five" is an old axiom that no longer holds true. California-based tech start-up Egnyte released a study last December in which they surveyed over 500 business owners and found that 80 per cent of small business professionals planed to work over the holidays.

Leading up to holidays, so much talk centers around the stress of it all. It starts with the name ("Should the card say holidays or Christmas?"); then what gifts to buy ("Is anti-aging cream appropriate?"); how much to much to spend ("Will she know it was on sale?"); and, God forbid, the anxiety of having someone new in your life ("OMG is it too soon to ask him for Xmas dinner?").

These are all valid questions, but ones that are predicated on a homogeneous definition of the holiday season; one when people get days off work, gather around a big table to gorge and wear bows on their heads after ripping open presents. They are grand traditions (all of which I admit to). But instead of getting pre-holiday syndrome (PHS, which I also admit to), why not remember the fact that if any of the above are part of your holiday ritual, you're already ahead of the game?

The little girl at the store told me that her parents stay open on Christmas because someone might need something and everywhere else would be closed. I asked about presents and whether they took the morning off to open some. "Presents," she told me, sitting in her small plastic pink chair in front of her desk, "we don't really do." I asked if they celebrate Christmas at all, knowing her family is Christian. "Well," she said, "the other day we went to KFC."

The weekend before last, she and her parents had taken out the Colonel's chicken and brought it to the store for lunch. What made the occasion special -- a Christmas celebration rather than just regular take-out -- was that her mom ordered fries. "She never does that," the girl said, eyes sparkling. "Not even on my birthday."

So if you find yourself walking down the street like I did the other day, saying much too loudly into a cellphone that you hate the holidays, think of the basics that make Christmas good. Family. Days off. A feast, or simply, a side order of fries.

 
 
 
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This user has chosen to opt out of the Badges program
11:13 PM on 12/24/2011
Essential services are provided by registered nurses, physicians, many allied health care professionals, police, firefighters and EMTs all year long. To relegate these professions to the same category as restaurant owners, taxi and ambulance "drivers" and describe their contributions as services people "want" reveals your stunning lack of insight. Find a different career.
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ChaCubed
Fabulously Liberal
10:31 AM on 12/25/2011
If you don't think taxi and ambulance "drivers" provide essential services, I think you should rethink your thinking; and ditto if you don't think restaurant workers provide an essential service to the intern, whose service you respect, getting off a 48 hour shift or anyone who had to work and can't be with friends and family for the holiday.
08:37 PM on 12/24/2011
KFC fries are the worst. Hope thay poor girl has a merry christmas, and maybe an order of fries from Mcd's.
03:51 PM on 12/24/2011
Feeling a bit preachy, were we?
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ChaCubed
Fabulously Liberal
10:32 AM on 12/25/2011
Counting one's blessings is part of the holiday season.
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HUFFPOST SUPER USER
Sandra MacKay
11:24 PM on 12/23/2011
I have had to work on Christmas. It's no big deal. You do what you got to do to get by.
10:29 AM on 12/24/2011
were you working Christmas when you were ten.
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HUFFPOST SUPER USER
Sandra MacKay
01:14 PM on 12/24/2011
Hardly..
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HUFFPOST SUPER USER
Kristopher Leang
training to take down the elite
01:34 PM on 12/23/2011
was this supposed to be sympathetic to the work yourself to death service slave industry? are your freaking serious?? capitalist have no shame they will use a girls sad misfortune to try and justify the destruction of life for the middle class as we know it so we can "stay competitive" with big box stores.. yaa okay... the real sad story is economic items are so bad they must remain open..

families cannot truly spend time together.. we live in a modern "developed" democracy in modern times yet french fries are considered a treat for a business owner and his family.. sad sad sad days we live in... merry christmas to everyone who can feel in their soul something is seriously sick and wrong about Canada..
HUFFPOST SUPER USER
Ansdlmol
03:54 PM on 12/24/2011
Not just with Canada but the world as a whole. The rot started when Sunday opening was allowed on a day I believe should be sacrosanct. Not for any religious reason but for the families social welfare. There should be one day a week when virtually nobody has to work and everybody can be at home together if at all possible. There are essential services that need to be staffed but that does not include restaurants, cinemas, shopping malls, gas stations and a myriad of other none essential things we have grown to expect, nay indeed demand, when a little forethought and planning would see you through a weekend. I also beleive that a lot of people work on Christmas Day because, although they will not admit this, they no longer truly believe in the God myth and so why not work on a rainy, dull day in December. That they may well be selling items to people who do not really need them and in, today's economic times, probably can't afford seems to be irrelevent. The hype is spend and if you don't give presents you are considered mean, cheap and a scrooge. After all Hallmark needs the money!!!