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How to Handle Mental Illness in the Workplace

Posted: 08/01/2012 12:43 am

I'm not an economist for a reason; I hate numbers and all things relating to math hence why I took journalism in college but everywhere you go; it seems like everybody is talking about just how fragile the economy is. Like it or not, the economy is something we should all be concerned about. I'm most concerned about the toll the economy is taking on those with mental health difficulties.

It appears as if The Conference Board of Canada shares my concerns. In a recent analysis it says mental illness will cost the Canadian economy $20.7 billion this year and that number is expected to rise 1.9 per cent and reach a staggering $29.1 billion decrease in Canada's gross domestic product by 2030. According to the analysis this alarming figure does not include the cost of health care, and insurance/benefit costs.

What concerns me in this report is that the Board of Canada says over 452,000 Canadians would be actively involved in the workforce had they not been affected by mental illness. What can employers do to ensure they can get as much productivity out of their staff as possible even when they're experiencing personal challenges?

I talked a bit about this subject in my previous posting "When Mental Illness and Work Don't Mix" but I'd like to expand on this and what I think employers can do within the workplace to ensure employees with mental health difficulties take as little time off as possible.

Talk To Your Employees
With the amount of stigma surrounding mental illness people are scared to reveal they have mental illness; and they're also really good at covering it up. Now I understand there may be legal issues surrounding blatantly asking employees about their health (that includes mental health). However, with statistics showing approximately one in five Canadians will experience mental illness in their lifetime. That almost guarantees a batch of your employees has, currently, or will experience some sort of mental health difficulty. Make it known that you are against stigma and have an open door policy should an employee want to make it known to you that they live with mental illness and what the company can do to help accommodate them.

Identify General Triggers
Even people who don't live with mental illness can experience the symptoms of mental illness such as anxiety or depression. Identify certain things in your workplace that could trigger such feelings and consult with your staff about things that worry them or spark emotion in the workplace. For example, it could be a drop in labour hours, new management, or even a high volume of customers at any given time. These things happen whether we like it or not but what can the employer do to lessen the impact of the emotions employees feel when these things happen? The answer is probably a lot more simple then you think.

Benefits Are Cheaper Then Lost Labour
I know first hand how expensive it is to train new employees. It is certainly not guaranteed those new employees will give the same commitment you're likely receiving from the employee living with mental illness. It seems like the majority of employers only offer benefits to full-time employees while others offer them to both full and part-time employees. Sure it may cost the company to extend these benefits to all employees; but just think of how much additional money it will cost the company if an employee has to take a leave of absence due to mental illness. Offering ongoing confidential counseling services may allow the employee to continue working while dealing with their mental illness without taking time off.

Force Your Employees To Take Entitled Vacation
I've spoken with several human resources executives and they've told me one solution that works for their company is forcing employees to take off vacation time they've incurred over the years. What a lot of people don't think of is that you're mental health can impact your workplace performance negatively. I usually advocate for employees to stay in the workplace while trying to improve their mental health. But if you have paid time off; why not take it? The executives I've talked to say they'll offer employees a financial incentive if it means they take time off. One executive told me his company will actually cut an employee's bonus should they not take their allotted vacation. What I'm trying to say is employer's rather see their employees take an earned week or two away from the office then seeing them take months or even years off to deal with their mental health.

I recently heard somebody say "There's no health without mental health" and that is true. What's also true is our economy cannot afford to lose billions of dollars when its possible we could spend considerably less to achieve a result that's healthy for both our minds and our wallets.

 

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PortlandZoo
Wait... what?
11:55 AM on 08/02/2012
How would one address the problem of health benefit packages containing little or no provision for the psychological treatment of clinical depression? (yes, regular health care covers psychiatrists but it is nigh impossible to get appointments with any - even with an MDs referral - and they mostly wield the prescription pad rather than do cognitive therapy). Even the gold plated federal GSMIP used to allow only $600 per year for psychological services. I know folks who suffer without any counselling because they simply can't afford to see a psychologist and regular health care doesn't cover it. Seems that this needs to change - investment in that would be a win-win for employers and employees.
08:14 PM on 08/01/2012
For MCFD up north. Q: What can employers do to ensure they can get as much productivity out of their staff as possible even when they're experiencing personal challenges? A: 1. Treat them as if they were human beings. 2. Do not talk down to them. 3. If their most recent job evaluation is not to your liking, remember you can attract more bees with honey than vinegar, ie, try working with the employee instead of using scare tactics and bully language. 4. Do not accept the fact that the normal stay for an employee in the north is about three years. Ask: what can we do in order to keep staff longer? Do not accept the idea that the north is only a training ground and that no one wants to stay. Focus on creating a work environment wherein staff want to stay. 5. Do evaluate the employee at the end of the six months after hire. 6. Evaluate the employee annually. 7. Do not allow three years to go by without ever evaluating the employee. 8. Do send your staff to the necesary training for the job. If this is impossible, then do not require staff to take these classes at all. 9. Do check for degrees. If the job requires a graduate degree, do not wait four years to discover you should not have hired her at all with only a BA. 10. Recognize that you (middle management) are the problem and not your front line staff.
11:53 AM on 08/01/2012
Interesting that no one comments on the blog post about mental health. I wish someone had recognized that I was struggling with depression at my last job instead of just making it so difficult for me that I finally quit. But then, I think my boss had worse mental health issues than I did so that was probably asking a bit much.
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HUFFPOST BLOGGER
Arthur Gallant
01:45 PM on 08/01/2012
This blog has only been posted for a few hours and many of my other blogs have received replies. However, many people choose to share their comments with me on Facebook and Twitter which is also cool.

I do agree that employers should at least ask you how you're doing. But when it comes to being any more specific it could lead to legal issues for the employer. In many jurisdictions it is against the law for employers to ask employees about health difficulties they may be facing. Its not that they don't care, its just they have to carefully choose their words.

I'm sorry that you had to quit your job, I know many others have felt there is no other recourse. This is not something that is easy to fix and I hope we can all work together to put an end to it.

Thank you for checking out my blog!