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Why I'm Boycotting Tim Hortons

Posted: 04/30/2012 11:34 am

I've decided to boycott Tim Hortons -- Canada's ubiquitous coffee and donut chain that commands an almost irrational nationalistic loyalty among patrons.

The decision has been a long-time coming; I was once a Timmy's fan and went, at times, as often as once per day for a double-cupped black coffee, and the occasional toasted bagel or chocolate-dip donut.

My disenchantment with Tim Hortons has nothing to do with my anal-retentive editor's eye (I edit magazines for a living) and the fact that the coffee shop name should properly have an apostrophe (being possessive) before the "s" as in "McDonald's" and "Wendy's." It's ironic that a Canadian restaurant should so disparage the English language and be shown up by its American counterparts on this minor point. (And doubly ironic given that Wendy's used to own Tim Hortons!)

Rather, it has to do with some more egregious ways in which the chain is both like and (now) unlike its fast food brethren.

First, as noted in my last column ("My Whacked-Out Voodoo Health Journey"), there's very little on the Tim Hortons' menu (make that "display") that should appeal to anyone taking their overall fitness and arterial health into consideration when dining. Where the other fast food outlets are making some fairly significant overtures to those who might prefer a salad over fries, Tim Hortons seems stuck on, well, sticky dough. I don't care to get into the science of it all; suffice it to say that one glance at the wall of donuts and related flour-based items is enough to signify that one is in the realm of low-nutrition high-carb diets, where diabetes is not unknown...

I wonder if, in time, restaurants like this will (along with the soft drink companies) end up being subjected to the kind of lawsuits as was the tobacco industry?

However, I concede that there is at least some "buyer beware" element in people's decision to eat these carbs and caffeine drinks, though perhaps many people are unaware just how addictive carbohydrates from doughy-sugary foods can be, releasing (as they do) endorphins in the brain that have a sedative-like effect.

Tim Hortons has taken some steps (admittedly baby ones) in the realm of environmental responsibility and has at least put some recycling and composting containers in its restaurants. I know it's doing some work figuring out how to recycle and/or compost its cups, though I believe it's also sidestepping the expense that would attend doing something really powerful to achieve waste diversion (like putting a deposit on each cup, so customers would have a true incentive to return them for processing).

I was edging toward boycotting Tim Hortons for a combination of the above reasons, as part of my journey toward improved health, fitness, and personal accountability in the area of "sustainability."

What really put me over the top, however, was learning recently that Tim Hortons has thus far resisted a campaign urging it to join with certain other fast food restaurants in weaning itself off meat producers whose use of things like "gestation crates" for pigs that are cruel to the animals.

In addition to spelling their names properly, McDonald's and Wendy's have committed to phase out pork products from producers using such crates. Burger King is following suit.

What is a gestation crate?

According to the Humane Society, gestation crates are metal stalls measuring approximately 0.7 m (2 ft) by 2m (7 ft) -- barely larger than a sow:

"This crate is specifically designed to severely restrict a sow's movement and thwart her natural behaviors. A breeding sow spends most of her reproductive life (normally 3-5 years) in such a gestation crate on a concrete floor. She endures a continuous cycle of impregnation and birth, producing more than 20 piglets per year, 15 percent of whom will die by the age of 2-3 weeks. The piglets who survive are taken away from her and crowded into pens with metal bars and concrete floors, destined for the same life as their mother or the dinner plate."

So what exactly is Tim Hortons' position on the crates?

In April, the restaurant chain issued a report on sustainability and corporate responsibility that updated its animal welfare policies, but didn't offer specific promises regarding sow gestation crates. Instead, it offered statements to the effect that it wants to work with different stakeholder groups to develop alternative housing systems over time.

An April 13 article in the agricultural trade magazine the Western Producer quoted
Tim Faveri, Tim Hortons' director of sustainability and responsibility, saying, "What we firmly believe in is engagement with the industry and with experts. We're not the type of organization... that will go out and make broad statements if we know they're not achievable."

This kind of bafflegab and foot-dragging isn't acceptable to the Humane Society, especially when other restaurant chains are staking out leadership positions.

And it isn't good enough for me either.

I remind readers of a wonderful quote from Canada's legendary media analyst Marshall McLuhan (made in 1965 in reference to Buckminster Fuller's 1963 Operating Manual for Spaceship Earth):

"There are no passengers on Spaceship Earth. We are all crew."

Tim Hortons needs to step up its game as a corporate crew member before its reticence over the gestation crate issue permanently damages its reputation. I am fairly well done with the restaurant chain and, until I see dramatic changes, will no longer darken its doors.

CORRECTION: A previous version of this article stated that Tim Hortons was owned by Wendy's. In fact the latter hasn't owned the former since 2006.

 
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08:20 AM on 05/02/2012
I was struck at the long lines in the mornings at our local Tim Hortons and I could not imagine why people would consider returning to this scene day after day.

The coffee is average and the food items are a matter of taste I suppose.

So I theorize that people return because they are addicted to the coffee.

Why ? How could that be ?

What distinguishes their coffee from, say, homebrew ?

Is the coffee adulterated ?
High caffeine levels ?
Some other addictive element ?

There is something drawing people in and it can't possibly be the flavor, price or "convenience".

So what is it then ?
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Maria Korovessis Sewell
To decimate is to reduce by one tenth.
02:46 PM on 05/01/2012
With respect to sustainability and environmental responsibility, I am not certain why the writer's not more upset by drive-thru lines at Tim's, Starbucks, McD's, etc. I think it'd be an improvement to allow only vehicles with disabled occupants to sit in line, engines idling away.
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Angus12
12:49 PM on 05/01/2012
What Tim Horton's (see I put the apostrophe in) needs to wean itself off of is COFFEE!!!!! AGGGGH ITS CRAP.
11:56 AM on 05/01/2012
Average of 6 cylinders per vehicle x 12 vehicles chillin in our two lane Timmy drive through x (365 manic mornings + 365 lame lunches + 365 piggy night time snacks)=

millions of gasoline powered cylinders burning outside my home

but they are not breaking any laws,

other than natures.
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Maria Korovessis Sewell
To decimate is to reduce by one tenth.
10:44 AM on 05/01/2012
With respect to the missing apostrophe: is it possible that may have more to do with Quebec's hairsplitting language laws and less to do with grammatical error?
12:59 PM on 05/01/2012
My understanding is that it (losing the apostrophe) went over better with Americans when they've tried to expand south of the border.
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Maria Korovessis Sewell
To decimate is to reduce by one tenth.
02:38 PM on 05/01/2012
Could be a big part of it... I know they made the conscious, corporate decision to loose it when they entered the Québec market. For some odd reason, I remember the news release.
02:43 AM on 05/01/2012
Good for you! I could kiss you. I don't eat meat that often and have not liked Tim Horton's as they use MSG to make their coffee addictive,but not only will I NEVER eat/drink a Tim Horton's product again,but as of your article, I will now take the final step to being a vegetarian.

I had never heard of gestation crates but it's sickening how the food industry goes further and further with their cruelty to animals to increase profits!

Thank you so much for this article.
07:48 AM on 05/01/2012
MSG in coffee? Get real.
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Glass Cannon
Let every eye negotiate for itself.
01:45 AM on 05/02/2012
No, that's true. My wife managed a Tims. They really do.
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Thalin Lea
11:56 PM on 04/30/2012
I don't go to T.H. now as often as before. One of the reason is that lately you hand't finish to pay for it and the waitress is serving the person behind you like if flushing a toilette would be the same thing as a customer . In some way i'm supporting the cause and i will keep doing it. Since i make my own coffee, really good btw, i may not get richer or poorer by spending so little for one serving but im glad i no longer contribute to the success of a Pyrrhic empire .
07:15 PM on 04/30/2012
you might as well boycott all places since 95% of all meat is factory farmed. Why are you only mentioning Tim Hortons? What do you think you get at the grocery store? It's the same animal cruelty product you get everywhere in North America.
08:29 AM on 05/01/2012
exactly. And that's why I have stopped buying meat from grocery stores and (most) restaurants.
05:53 PM on 04/30/2012
I don't go to Timmy's(for the author) for other reasons. They seem to have a thing for people in lines and picking locations which are traffic nightmares. In our small city of 30k people there is a Timmy's on every major intersection. Every morning the caffeine addicts line up all the way out onto main street. The traffic accidents caused around their drive-thru's is no wonder. I can make just as good or better coffee at home without being lined up out the road, or waiting in line inside while they service the fast food lane first. I found the whole Timmy's experience stressful in the morning, I fail to see how people can wait in line so long for a coffee and a whatever? Perhaps if they were more adequately located and staffed would help. The customer starts out as number #1, but soons finds he/she is now #2 behind profits. Happy to enjoy my coffee in the morning without the stressful cattle lines! There is much better tasting coffee out there.
09:28 PM on 04/30/2012
Dude, it's a buck sixty cup of coffee, thanks for boycotting. One less person in line.
07:52 AM on 05/01/2012
Well said.
11:24 AM on 05/01/2012
You enjoy that line up! I have better things to do with my time;)
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Creox
Life is too important to take seriously.
05:44 PM on 04/30/2012
Like I needed another reason to boycott Tim's. From long line ups to mediocre coffee.
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ochaye
05:36 PM on 04/30/2012
Thanks for that, and I'm joining you.
I hadn't realized either the spelling error or the re-organization to a Canadian public company. Maybe my brain has been double-glazed.
This was interesting from wikipedia.org : "Despite maintaining its operational headquarters in Oakville, the spun-off holding company, Tim Hortons Inc., was initially incorporated in Delaware."
Delaware, the great onshore tax haven. I bet Timmy doesn't pay nearly enough Canadian tax.
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Maria Korovessis Sewell
To decimate is to reduce by one tenth.
10:52 AM on 05/01/2012
Tim Horton’s dropped the apostrophe to become Tim Hortons when it entered the Québec market.
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Patrick Flannery
Editor, nerd, dad.
04:40 PM on 04/30/2012
That Tim Hortons does not treat its customers like retarded children is a strong point in its favour. It understands that people are capable of evaluating their own dietary needs and can make the choice to have a sweet, fatty treat if they want. It understands that if people want to recycle their cups they can do so, but that it is not its role as a restaurant to force them to do something they don't want to do. It is also clear in its understanding that a restaurant's job is to sell people food they like to eat at a price they are willing to pay, not to address the potential moral transgressions of each of its suppliers down the line. Enforcing morality is a job for courts and governments, not corporations. If people have a problem with how pigs are raised they should go to where it is happening and have the offending practices outlawed.

I do agree with the apostrophe thing, though. That there's some bad English.
08:35 AM on 05/01/2012
BS. I suppose your rationalization makes it easier for you to live with the exploitation of the people and animals who provide you with the things you want. While I agree that it is the responsibility of governments and courts to "enforce morality," it's also the responsibility of the vendor to ensure their suppliers are behaving in an ethical way. The problem with your argument is that very few people even realize how the people and animals are mistreated, nevermind getting up off the couch to actually do something about it.
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Patrick Flannery
Editor, nerd, dad.
11:04 AM on 05/01/2012
And I suppose your deliberately ineffectual bleating about such things on blogs helps to assuage your guilt at benefiting from all exploitation you supposedly oppose.

Who says it is the responsibility of vendors to ensure their suppliers are behaving ethically? You? I disagree and so does the law. It is the responsibility of vendors to ensure they are operating ethically and no one else's. The problem with your argument is you want to spread blame and responsibility around to everyone except yourself.

As for people's awareness of animal mistreatment, they have been treated to so many lies and exaggerations in this regard that they view anything they hear from animal rights people with deep suspicion. I have no problem with people concerned about animals publicizing mistreatment, but they better do so in a credible way or they will undermine their own messages.
04:23 PM on 04/30/2012
Burger King has made incredible strides in sourcing more ethical meat. I will stop going to Timmies now.
09:32 PM on 04/30/2012
Thanks,
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Glass Cannon
Let every eye negotiate for itself.
02:27 PM on 04/30/2012
We have a muffin in our office that we've called "Bran the Destroyer" and it has been sitting on its little throne since Sept. 2011 untouched by time. It looks as fresh and tasty as the day it arrived in our office - there is no sign of age or decay. Not even dehydration.

My wife use to manage a Tim Hortons restaurant until they switched from baking everything on site (she started as a baker) where it was truly fresh albeit made from mixes, to packaged product. Now the "baking" is done in factory locations somewhere in Ontario and shipped to individual stores through distribution centres in each province. All that is required is that the items be heated up for a certain length of time. It is par-baked and full of preservatives when it reaches the stores.

Needless to say I've sworn off Tim Hortons food products, and even coffee.
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Creox
Life is too important to take seriously.
12:40 PM on 04/30/2012
I've been boycotting Tim's for years simply due to its progressivley worse coffee and ridiculous line ups. This just gives me more reason to stay away from their crud. Nice piece.