Big-Telecom

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The CRTC Is Starting to Listen to Canadians

Over the last year, we've seen the CRTC publish customer-friendly new rules for wireless, set up a special task force to investigate extortionate roaming fees, and start a conversation with Canadians about the Future of Television (and watching TV content online!) Things are starting to change.
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Big Telecom is Using Your Own Money To Keep You Trapped

Will the government cave under this pressure? We're hoping they won't -- after all, they've made a clear promise to Canadians to lower prices, a promise underlined personally by Prime Minister Harper at his party's convention last fall. We intend to hold the government to its promises. But already there are worrying signs, with Industry Minister Moore seemingly changing his tune.
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We Did It: Understanding Canada's New Cell Phone Rules

As of yesterday, our hard-won new cell phone customer protection rules go into effect for all new cell phone contracts/sales. The new rules, which were announced by the CRTC (Canada's telecom policy-maker) in June, apply right across Canada, so cell phone users from coast to coast to coast will benefit. These new cell phone customer protection rules will not be enough to rein in Canada's Big Telecom giants, but this is a step in the right direction.
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What Happens When Canadians Speak Out Against Big Telecom

Because Canadians spoke out and demanded change we've forced decision-makers to sit up and take notice. All Canadians will benefit from the federal rules introduced in June, and residents of Ontario, Manitoba, Newfoundland & Labrador, and Nova Scotia can also now rely on strong provincial legislation to protect their customer rights.
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How to Make a Bad Telecom Situation Even Worse

Minister Moore has promised Canadians that he will fix our broken wireless market -- his own department's website promises "more choice." But "more choice" is the last thing that will happen if we let Big Telecom get special access to investment at the expense of Canadian startup providers.
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Stop Big Telecom's Stranglehold on Canadian Households

The CRTC and the government should stop playing whack a mole and fully open up our networks by splitting them from Big Telecom control so Canadians can access all providers on an equal basis. We've seen again and again how Big Telecom will take any chance they can to mistreat and price-gouge Canadians, and it's time to make some common sense reforms.
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Big Telecom Doesn't Like New Wireless Rules, So They're Suing

We have just received word that the federal Court of Appeal has officially granted Big Telecom permission to take Canada to court over new customer-friendly rules laid out in June by the CRTC. This means that Canada's three Big Telecom giants will appear before one of our highest courts and attempt to overturn important parts of the CRTC's new rules for your cell phone service.
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If You're a Consumer (and You Are) the Government's Ignoring You

Regrettably, when it comes to government policy, the interests of consumers are often neglected. If governments are interested in what's best for consumers, here's a simple suggestion: stop favouring existing producers and players, be they government-owned corporations or private sector corporations. If governments wish to actually favour the average consumer, they must abandon their habit of protecting existing cartels, producers and vested status quo interests, over the more invisible but most important interest: the consumer.
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Creative Canadians Take on Big Telecom's Propaganda

Judging by the remarkable grassroots response from Canadians, it's clear that Big Telecom has totally misjudged the national mood. They're wasting millions on misleading propaganda and expensive ads that almost nobody believes. Canadians are uniting against the lies of Big Telecom in a big way, and the results have been spectacular.
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What Big Telecom Is Really Afraid of: Competition

Canada's Big Three telecom giants are sounding increasingly desperate these days -- they're running expensive ads against foreign investment (read: Verizon). So what is Big Telecom really afraid of? Big Telecom's worst nightmare is seeing home-grown Canadian innovators finally have an equal platform to compete against their tired, bloated bureaucracies.
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Big Telecom V.S. Canada -- Who Will Win?

Our high cellphone prices are acting as a real dead weight on our economy, stifling innovation and hampering job creation. Canada cannot afford to keep falling further and further behind our counterparts in the rest of the industrialized world. Why these higher monthly rates?
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It's Official: Canadians Pay More for Cell Phones Than Almost Anyone

With a new report from the OECD placing Canada in 32nd place (out of 34) in terms of cell phone prices, the question is clear: Why is Canada falling so far behind the rest of the industrialized world? Our high prices are the direct result of the fact that 94 per cent of our broken wireless market is controlled by just three giant Big Telecom conglomerates. Many Canadians have no alternative to the high-cost Big Three.
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Big Telecom Is Trying to Dupe You - Don't Buy It!

Big Telecom is up to its old tricks again. They've invested some of their record profits into an expensive PR campaign, including misleading full page newspaper ads, in a clear effort to try to convince Canadians that cell phone service is not as bad as we know it is. Canadians will be asking why the Big Three don't put that money instead towards addressing their systematic mistreatment of cell phone users.