Cell Phones

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Big Telecom is Using Your Own Money To Keep You Trapped

Will the government cave under this pressure? We're hoping they won't -- after all, they've made a clear promise to Canadians to lower prices, a promise underlined personally by Prime Minister Harper at his party's convention last fall. We intend to hold the government to its promises. But already there are worrying signs, with Industry Minister Moore seemingly changing his tune.
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We Did It: Understanding Canada's New Cell Phone Rules

As of yesterday, our hard-won new cell phone customer protection rules go into effect for all new cell phone contracts/sales. The new rules, which were announced by the CRTC (Canada's telecom policy-maker) in June, apply right across Canada, so cell phone users from coast to coast to coast will benefit. These new cell phone customer protection rules will not be enough to rein in Canada's Big Telecom giants, but this is a step in the right direction.

The Campaign Big Telecom Employees Are Forced to Join

Canada's Big Three telecom giants are sounding increasingly desperate as their expensive ad campaign fails to connect with Canadians -- and now it looks like they're taking that desperation out on their employees. It's disappointing, although not surprising, that Big Telecom is resorting to strong-arming its employees into participating in their floundering campaign.
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Creative Canadians Take on Big Telecom's Propaganda

Judging by the remarkable grassroots response from Canadians, it's clear that Big Telecom has totally misjudged the national mood. They're wasting millions on misleading propaganda and expensive ads that almost nobody believes. Canadians are uniting against the lies of Big Telecom in a big way, and the results have been spectacular.
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What Big Telecom Is Really Afraid of: Competition

Canada's Big Three telecom giants are sounding increasingly desperate these days -- they're running expensive ads against foreign investment (read: Verizon). So what is Big Telecom really afraid of? Big Telecom's worst nightmare is seeing home-grown Canadian innovators finally have an equal platform to compete against their tired, bloated bureaucracies.
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Big Telecom V.S. Canada -- Who Will Win?

Our high cellphone prices are acting as a real dead weight on our economy, stifling innovation and hampering job creation. Canada cannot afford to keep falling further and further behind our counterparts in the rest of the industrialized world. Why these higher monthly rates?
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Want a New Cellphone? Hold Off Until December

Every Canadian who has signed up to a cell phone contract in the last year, or who intends to sign one before December, will be forced to remain in that contract beyond June 2015, or pay a hefty cancellation fee. As we move forward to fix our broken cell phone and telecom market we recommend Canadians hold off until December to get a new cell phone to ensure you can benefit from the new two year contract limits. If Big Telecom is successful in their court case those who sign up before December might be stuck in a restrictive contract until nearly 2017.
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Instead of Listening, Big Telecom Hung Up on Us

This week, Industry Minister Christian Paradis finally began to respond to the recommendations in our report that would help facilitate new independents entering the telecom market, currently dominated by the Big Three. But instead of listening to the stories we helpfully pulled together for them, Big Telecom lobbyists have responded by essentially plugging their ears and callously refusing to take ownership over these experiences.