Canada Wireless

Canada's Best And Worst Wireless Companies For Customer Service

HuffPost Canada | Michelle Butterfield | Posted 05.03.2017 | Canada Business

People aren't impressed with Rogers and Bell.

Canada Ranks 1st On Internet Affordability, According To New Index

The Huffington Post Canada | Emma Prestwich | Posted 03.02.2017 | Canada Business

The Economist Intelligence Unit's methodology is a little bit suspect.

On Mobile Access, Canada Ranks Among Developing Countries

The Huffington Post Canada | Daniel Tencer | Posted 02.07.2017 | Canada Business

Canada ranks behind Poland, ahead of Chile on mobile subscriptions.

Back To School Essentials You May Have Missed

Sharon Vinderine | Posted 09.08.2016 | Canada Parents
Sharon Vinderine

As the CEO of a Product testing company, I'm always on the lookout for products that are as practical as they are stylish (whenever possible) to satisfy both me and my kids. I totally get that spending hours researching what is hot right now might not be an option for most, so I have taken the guesswork out of it I've compiled a list of some of the products I am most excited about for Back-to-School.

Shaw Closes $1.6B Wind Mobile Deal

CP | The Canadian Press | Posted 03.01.2016 | Canada Business

Shaw has officially entered the wireless market.

Wireless Companies Should Just Call it 'Customer Disservice'

David Martin | Posted 10.15.2016 | Canada Living
David Martin

Like millions of other cell phone users, I've had to suffer the trials and tribulations of my phone company's customer service or what might more accurately be called their customer disservice. It all started with a text message to my daughter Sarah's phone informing her that she had reached 100 per cent usage for our shared 3 GB data plan.

5 Ways This Election Could Shape Our Digital Future for a Generation

David Christopher | Posted 08.13.2016 | Canada Politics
David Christopher

There's a lot at stake here -- if Canada continues on the path the current government has set it on, then harmful policies on surveillance, Internet censorship, and Big Telecom dominance could be locked in place for a generation, and hold back our digital economy. Canadians deserve better.

6 Things You Should Know About Wireless Spectrum

CP | The Canadian Press | Posted 05.06.2015 | Canada Business

Ottawa announced on Friday it raised $2.11 billion in its latest wireless spectrum auction that gave various telecommunication carriers the capacity ...

Ottawa Raises Billions In Wireless Auction

CP | David Friend, The Canadian Press | Posted 05.06.2015 | Canada Business

TORONTO - Wind Mobile was one step closer to its goal of becoming a national telecommunications player on Friday, by winning key wireless spectrum lic...

How the CRTC Is Keeping Canada's Telecom Giants in Check

Josh Tabish | Posted 04.07.2015 | Canada Politics
Josh Tabish

you may not live in the U.S., but many of your favourite websites do. In the end, rules that impact those sites will eventually impact you. And as countries around the world continue to contemplate net neutrality rules, it will be important to show the leadership of Canada's CRTC, the United States' FCC, and others to urge policy-makers around the globe to follow suit.

Could Bell Get Kicked out of Apple's AppStore for Breaking the Rules?

David Christopher | Posted 02.07.2015 | Canada Business
David Christopher

If you're an enormous telecom conglomerate, and you release a new app to unfavourable ratings, what do you do? You could invest some of your vast resources into listening to customers and making the app better -- or you could get your senior managers to leave fake reviews to mislead customers and fluff up your ratings instead.

Why CRTC's New Wireless Contract Rules Actually Give Us Less Freedom

Michel Kelly-Gagnon | Posted 01.27.2015 | Canada Business
Michel Kelly-Gagnon

A company can still offer three-year deals if it wants to, but they are no longer permitted to enforce those deals with cancellation fees. They would be three-year deals in name only, therefore no company offers them, and consumers have fewer options than they did before. One result of this regulatory change: higher up-front prices for your new phone.

Canada's Internet Needs to Join the 21st Century

Benjamin Klass | Posted 01.21.2015 | Canada Business
Benjamin Klass

Mr. Moore, Mr. Harper, Mr. Blais, we have given the large carriers our trust. And they have abused it. It's now up to you -- we need you to work together to ensure that our networks are open to content producers, to innovative service providers, and most of all, to ordinary Canadian citizens. We need more than tweets, more than press releases and pamphlets. We are asking for a firm commitment to ensure that the large network operators will no longer be artificially favoured over upstart innovators and competitors, a commitment to providing Canadians with a bright and lasting digital future.

The CRTC Is Starting to Listen to Canadians

David Christopher | Posted 09.24.2014 | Canada Business
David Christopher

Over the last year, we've seen the CRTC publish customer-friendly new rules for wireless, set up a special task force to investigate extortionate roaming fees, and start a conversation with Canadians about the Future of Television (and watching TV content online!) Things are starting to change.

Big Telecom is Using Your Own Money To Keep You Trapped

David Christopher | Posted 04.30.2014 | Canada Business
David Christopher

Will the government cave under this pressure? We're hoping they won't -- after all, they've made a clear promise to Canadians to lower prices, a promise underlined personally by Prime Minister Harper at his party's convention last fall. We intend to hold the government to its promises. But already there are worrying signs, with Industry Minister Moore seemingly changing his tune.

Will Canada Keep Its Promise to Lower Cell Phone Prices?

Steve E. Anderson | Posted 03.18.2014 | Canada Business
Steve E. Anderson

It's no wonder that so many Canadians are speaking out about the state of our broken wireless market. We pay some of the highest prices in the industrialized world for often terrible cell phone service. Thankfully it looks like decision-makers are finally starting to take notice.

What Minister Moore Says About Your Sky-High Cell Phone Bills

Steve E. Anderson | Posted 03.13.2014 | Canada Business
Steve E. Anderson

Last fall, a group of over 35 leading innovators and entrepreneurs joined in sending a letter to Industry Minister James Moore. Our letter called for several actions to be taken to fix our broken cell phone market. Minister Moore has now replied.

Let's Talk About Solutions for Canada's Broken Telecom Market

Steve E. Anderson | Posted 02.18.2014 | Canada Politics
Steve E. Anderson

One of the things we at have been calling for is for wireless companies like Ting to be able to reach Canadians just like indie ISPs like Distributel, Acanac, Start or Teksavvy, just to name a few, do for wired Internet. At the moment Canadians are blocked by the Big Three from using Ting, which I think is wrong.

We Did It: Understanding Canada's New Cell Phone Rules

Steve E. Anderson | Posted 02.02.2014 | Canada Business
Steve E. Anderson

As of yesterday, our hard-won new cell phone customer protection rules go into effect for all new cell phone contracts/sales. The new rules, which were announced by the CRTC (Canada's telecom policy-maker) in June, apply right across Canada, so cell phone users from coast to coast to coast will benefit. These new cell phone customer protection rules will not be enough to rein in Canada's Big Telecom giants, but this is a step in the right direction.

Feds Dole Big Bucks For Industry Canada Ads

CBC | Posted 02.01.2014 | Canada Politics

The federal government is spending $9 million on ads targeting Canada's cellphone companies, a government official says. Earlier this fall, Industry...

What Happens When Canadians Speak Out Against Big Telecom

David Christopher | Posted 01.23.2014 | Canada Business
David Christopher

Because Canadians spoke out and demanded change we've forced decision-makers to sit up and take notice. All Canadians will benefit from the federal rules introduced in June, and residents of Ontario, Manitoba, Newfoundland & Labrador, and Nova Scotia can also now rely on strong provincial legislation to protect their customer rights.

Ottawa Kills Telus Bid (Again)

CP | LuAnn LaSalle, The Canadian Press | Posted 01.23.2014 | Canada Business

The federal government has rejected another attempt by Telus Corp. to buy struggling carrier Mobilicity, preventing the big Vancouver-based company fr...

How to Make a Bad Telecom Situation Even Worse

David Christopher | Posted 01.23.2014 | Canada Business
David Christopher

Minister Moore has promised Canadians that he will fix our broken wireless market -- his own department's website promises "more choice." But "more choice" is the last thing that will happen if we let Big Telecom get special access to investment at the expense of Canadian startup providers.

Big Telecom Doesn't Like New Wireless Rules, So They're Suing

David Christopher | Posted 01.23.2014 | Canada Business
David Christopher

We have just received word that the federal Court of Appeal has officially granted Big Telecom permission to take Canada to court over new customer-friendly rules laid out in June by the CRTC. This means that Canada's three Big Telecom giants will appear before one of our highest courts and attempt to overturn important parts of the CRTC's new rules for your cell phone service.

Fighting Big Telecom: Good Things Happen When Canadians Speak Out

David Christopher | Posted 11.20.2013 | Canada Business
David Christopher

Good things happen when Canadians speak out! For months, tens of thousands of citizens from right across Canada have stood up to demand the government take action for authentic choice in our broken wireless market.