Canada Wireless

Why CRTC's New Wireless Contract Rules Actually Give Us Less Freedom

Michel Kelly-Gagnon | Posted 11.27.2014 | Canada Business
Michel Kelly-Gagnon

A company can still offer three-year deals if it wants to, but they are no longer permitted to enforce those deals with cancellation fees. They would be three-year deals in name only, therefore no company offers them, and consumers have fewer options than they did before. One result of this regulatory change: higher up-front prices for your new phone.

Canada's Internet Needs to Join the 21st Century

Benjamin Klass | Posted 11.26.2014 | Canada Business
Benjamin Klass

Mr. Moore, Mr. Harper, Mr. Blais, we have given the large carriers our trust. And they have abused it. It's now up to you -- we need you to work together to ensure that our networks are open to content producers, to innovative service providers, and most of all, to ordinary Canadian citizens. We need more than tweets, more than press releases and pamphlets. We are asking for a firm commitment to ensure that the large network operators will no longer be artificially favoured over upstart innovators and competitors, a commitment to providing Canadians with a bright and lasting digital future.

The CRTC Is Starting to Listen to Canadians

David Christopher | Posted 09.24.2014 | Canada Business
David Christopher

Over the last year, we've seen the CRTC publish customer-friendly new rules for wireless, set up a special task force to investigate extortionate roaming fees, and start a conversation with Canadians about the Future of Television (and watching TV content online!) Things are starting to change.

Big Telecom is Using Your Own Money To Keep You Trapped

David Christopher | Posted 04.30.2014 | Canada Business
David Christopher

Will the government cave under this pressure? We're hoping they won't -- after all, they've made a clear promise to Canadians to lower prices, a promise underlined personally by Prime Minister Harper at his party's convention last fall. We intend to hold the government to its promises. But already there are worrying signs, with Industry Minister Moore seemingly changing his tune.

Will Canada Keep Its Promise to Lower Cell Phone Prices?

Steve E. Anderson | Posted 03.18.2014 | Canada Business
Steve E. Anderson

It's no wonder that so many Canadians are speaking out about the state of our broken wireless market. We pay some of the highest prices in the industrialized world for often terrible cell phone service. Thankfully it looks like decision-makers are finally starting to take notice.

What Minister Moore Says About Your Sky-High Cell Phone Bills

Steve E. Anderson | Posted 03.13.2014 | Canada Business
Steve E. Anderson

Last fall, a group of over 35 leading innovators and entrepreneurs joined OpenMedia.ca in sending a letter to Industry Minister James Moore. Our letter called for several actions to be taken to fix our broken cell phone market. Minister Moore has now replied.

Let's Talk About Solutions for Canada's Broken Telecom Market

Steve E. Anderson | Posted 02.18.2014 | Canada Politics
Steve E. Anderson

One of the things we at OpenMedia.ca have been calling for is for wireless companies like Ting to be able to reach Canadians just like indie ISPs like Distributel, Acanac, Start or Teksavvy, just to name a few, do for wired Internet. At the moment Canadians are blocked by the Big Three from using Ting, which I think is wrong.

We Did It: Understanding Canada's New Cell Phone Rules

Steve E. Anderson | Posted 02.02.2014 | Canada Business
Steve E. Anderson

As of yesterday, our hard-won new cell phone customer protection rules go into effect for all new cell phone contracts/sales. The new rules, which were announced by the CRTC (Canada's telecom policy-maker) in June, apply right across Canada, so cell phone users from coast to coast to coast will benefit. These new cell phone customer protection rules will not be enough to rein in Canada's Big Telecom giants, but this is a step in the right direction.

Feds Dole Big Bucks For Industry Canada Ads

CBC | Posted 02.01.2014 | Canada Politics

The federal government is spending $9 million on ads targeting Canada's cellphone companies, a government official says. Earlier this fall, Ind...

What Happens When Canadians Speak Out Against Big Telecom

David Christopher | Posted 01.23.2014 | Canada Business
David Christopher

Because Canadians spoke out and demanded change we've forced decision-makers to sit up and take notice. All Canadians will benefit from the federal rules introduced in June, and residents of Ontario, Manitoba, Newfoundland & Labrador, and Nova Scotia can also now rely on strong provincial legislation to protect their customer rights.

Ottawa Kills Telus Bid (Again)

CP | LuAnn LaSalle, The Canadian Press | Posted 01.23.2014 | Canada Business

The federal government has rejected another attempt by Telus Corp. to buy struggling carrier Mobilicity, preventing the big Vancouver-based company fr...

How to Make a Bad Telecom Situation Even Worse

David Christopher | Posted 01.23.2014 | Canada Business
David Christopher

Minister Moore has promised Canadians that he will fix our broken wireless market -- his own department's website promises "more choice." But "more choice" is the last thing that will happen if we let Big Telecom get special access to investment at the expense of Canadian startup providers.

Big Telecom Doesn't Like New Wireless Rules, So They're Suing

David Christopher | Posted 01.23.2014 | Canada Business
David Christopher

We have just received word that the federal Court of Appeal has officially granted Big Telecom permission to take Canada to court over new customer-friendly rules laid out in June by the CRTC. This means that Canada's three Big Telecom giants will appear before one of our highest courts and attempt to overturn important parts of the CRTC's new rules for your cell phone service.

Fighting Big Telecom: Good Things Happen When Canadians Speak Out

David Christopher | Posted 11.20.2013 | Canada Business
David Christopher

Good things happen when Canadians speak out! For months, tens of thousands of citizens from right across Canada have stood up to demand the government take action for authentic choice in our broken wireless market.

Wireless Roaming in Canada: A Lot of Meaningless Choice

Peter Nowak | Posted 11.13.2013 | Canada Business
Peter Nowak

Here's a crazy idea when it comes to wireless roaming: how about Canadians being able to use their one and only cellphones with the same single numbers in whatever countries they want at a reasonable cost without having to jump through all kinds of hoops? No one is expecting to use them for the same price as at home, but not paying through the teeth for the privilege would be nice.

Sparkling Lakes and Spectrum Auctions, Part 1

Benjamin Klass | Posted 11.03.2013 | Canada Business
Benjamin Klass

Bell, Rogers, and Telus have been collectively taking out full page advertisements in newspapers all summer long. You may have seen their most recent ...

About Time the Government Listened Up on Telecom Policy

David Christopher | Posted 10.28.2013 | Canada Business
David Christopher

Canadians have been speaking out for wireless choice and affordability for years now and, after years of telecommunications policy neglect, it looks like the government is finally starting to listen. It's heartening to see the government finally starting to reflect what Canadians have been saying for a long time now.

Stop Paying Broadband Prices for Dial-Up Service in Rural Canada

Awna Besan | Posted 10.27.2013 | Canada Business
Awna Besan

While it's no longer shocking to most that Canadians pay some of the highest prices for some of the worst cell phone service in the industrialized world, what's often less talked about is the internal disparity in pricing and service provision between varying communities within Canada.

The Campaign Big Telecom Employees Are Forced to Join

David Christopher | Posted 10.14.2013 | Canada Business
David Christopher

Canada's Big Three telecom giants are sounding increasingly desperate as their expensive ad campaign fails to connect with Canadians -- and now it looks like they're taking that desperation out on their employees. It's disappointing, although not surprising, that Big Telecom is resorting to strong-arming its employees into participating in their floundering campaign.

Creative Canadians Take on Big Telecom's Propaganda

David Christopher | Posted 10.11.2013 | Canada
David Christopher

Judging by the remarkable grassroots response from Canadians, it's clear that Big Telecom has totally misjudged the national mood. They're wasting millions on misleading propaganda and expensive ads that almost nobody believes. Canadians are uniting against the lies of Big Telecom in a big way, and the results have been spectacular.

What Big Telecom Is Really Afraid of: Competition

Steve E. Anderson | Posted 10.02.2013 | Canada Business
Steve E. Anderson

Canada's Big Three telecom giants are sounding increasingly desperate these days -- they're running expensive ads against foreign investment (read: Verizon). So what is Big Telecom really afraid of? Big Telecom's worst nightmare is seeing home-grown Canadian innovators finally have an equal platform to compete against their tired, bloated bureaucracies.

Be Cautious With Wireless Auction, Group Warns

CP | Terry Pedwell, The Canadian Press | Posted 10.01.2013 | Canada Business

OTTAWA - Canada's biggest business group is urging the federal government to think long and hard before allowing a foreign giant an upper-hand in the ...

New Industry Minister: More Wireless Competition, Please

CP | The Canadian Press | Posted 09.30.2013 | Canada Business

OTTAWA - New Industry Minister James Moore says Canada needs more competition in the wireless industry, reiterating support for a policy that the Harp...

Big Telecom V.S. Canada -- Who Will Win?

David Christopher | Posted 09.24.2013 | Canada Business
David Christopher

Our high cellphone prices are acting as a real dead weight on our economy, stifling innovation and hampering job creation. Canada cannot afford to keep falling further and further behind our counterparts in the rest of the industrialized world. Why these higher monthly rates?

It's Official: Canadians Pay More for Cell Phones Than Almost Anyone

David Christopher | Posted 09.17.2013 | Canada
David Christopher

With a new report from the OECD placing Canada in 32nd place (out of 34) in terms of cell phone prices, the question is clear: Why is Canada falling so far behind the rest of the industrialized world? Our high prices are the direct result of the fact that 94 per cent of our broken wireless market is controlled by just three giant Big Telecom conglomerates. Many Canadians have no alternative to the high-cost Big Three.