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Nydia Dauphin

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Coca-Cola Spins the Bottle (and the Story) in Ottawa

Posted: 08/22/2012 5:00 pm

Coca-Cola Canada has come out this week accusing the City of Ottawa of unfairly targeting its products in the city's campaign to promote healthy living and address health risks related to nutrition.

In statements to this effect, Coke expressed its displeasure with the City of Ottawa by asserting that it "expect[s] Ottawa Public Health (OPH), as a public institution, to be a source of neutral and unbiased information for consumers." Apparently, telling your citizens to make healthy choices is uncharacteristic of that.

The most curious thing about this whole story can be summarized in the words of Councillor Mathieu Fleury, a Ottawa Board of Health Member: "We're not targeting [Coca-Cola]...They've obviously targeted themselves."

Although the City of Ottawa has not particularly targeted any company in its health promotion campaign, Coca-Cola has preemptively responded to what it perceives to be a direct attack. Indeed, letters reacting to the alleged direct jab were sent to city politicians by at least four high-ranking individuals in the distribution chain of Coca-Cola products in Ottawa.

How strange, I thought. Why would Coca-Cola (without having been singled out) attract so much negative attention to its products, and do so at the risk of losing sales? Even more strange to me was the tone the company used to voice its concerns: "Coca-Cola Refreshments Canada strongly opposes any program that uses taxpayer dollars to unfairly target our products." Notice the choice of words and how the tone invokes that of a disgruntled citizen?

By crafting this preemptive attack to the city's healthy lifestyle campaign, Coca-Cola, has brilliantly managed to determine how this discussion would be framed in the public sphere. In doing so, it has cleverly shifted the heart of the discussion away from evaluating the nutritional content of fizzy sugary water to the city government's intrusion on the rights and liberties of its citizens to make unhealthy lifestyle choices. Somehow, amidst attempts to fight obesity, diabetes and heart disease, the City of Ottawa, and not Coca-Cola has become the bad guy!

Comments left by readers on these articles confirm that Coca-Cola's spinning of the bottle onto Ottawa officials is having the intended effect. Instead of seeing praises from citizens who were proud that their city is taking a bold stance against the peddlers of Coke, numerous comments have been targeting the city, saying that it should mind its own business (mind you, health care is a public institution in Canada).

This spinning of the issue at hand, unhealthy nutritional choices, is further confirmed by Dr. Levy, the city's top public-health official, who is reported to have said, "I feel like I'm being cross-examined," by Ottawa City Councillor and Board of Health Member Maria McRae, when discussing the aforementioned health campaign. Dr. Levy, as opposed to Coca-Cola, has now been pushed into the hot seat.

As if this is not bad enough, City Councillor McRae states that even if it were to be proposed, the banning of soft drinks would be resisted by certain members of Council given the "significant amount of cash Coke gives the city in many different ways." Wait, what? Who is she working for again?

Maybe Councillor McRae didn't get the memo stating that the OHP's mission is to "improve and advocate for health and well-being through prevention, promotion and protection."

Psst... Perhaps someone should tell McRae that the mission statement was not referring to Coca-Cola. It might be too late though, it seems she's already been bottled and bought.

 

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11:55 AM on 08/24/2012
Coke didn't have to spin anything. No one likes to be told they need to eat better, and no one wants to give up their vices, even if it will save their life. So sad.
09:55 AM on 08/23/2012
Coke criticizing the use of tax dollars......how about the tax dollars used to deal with the externalities not factored into Coke's expenses ie: Cost of disposing the millions of plastic bottles that has to be paid by the taxpayer? And what about the healthcare costs associated with excessive sugar consumption? Is Coke ready to cover those costs?

Oh right, not your problem Coke! You are in the game of making billions.....a corporation by its very design doesn't give a shit about the consumer.
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Torontosaurous
04:10 AM on 08/23/2012
I'm with prairie Pete on this.Warnings about high fructose syrup and undisclosed amounts of caffeine .How about pictures of wired tweekers,toothless and obese,giving themselves insulin shots.
And while I'm here,I,d put warnings on booze too.
11:35 PM on 08/22/2012
They should put warning labels on that crap just like they do on cigarettes. No rational person would consume the stuff.
06:56 PM on 08/22/2012
Please don't tell me Canadians are as stupid as Americans fighting for their right to be unhealthy. Just keep them BiG GULPS coming. Any public health organizations should be promoting healthy eating and drinking habits not the consumption of fast food or soda pop. Buzz of coca-cola.
06:15 PM on 08/22/2012
It should not be suprising that one of the best marketing companies in the world is schooling a city that "dared" to try & enforce any type of restrictions based on sugary colas or health matters.

Ottawa should have viewed the fallout from New York's foray into addressing that. Until Canada gets into any type of paying additional taxes or fees based on one's health, this type of approach will be a challenge.

Teens love to be anti-establishment so by making it bad, only helps generate more attraction. Along with increased focus on less Gov't intervention (even in Canada), the city should approach it as a marketing campaign & add an additional tax to help fund it along with the additional health costs..
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King Stevie Harper
06:06 PM on 08/22/2012
This wouldn't happen in Toronto, Rob Ford obviously loves him some Coke a little too much!
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Ian Llangan
Your Invisible Sky Friend Is Morally Abhorrent
02:39 AM on 08/23/2012
How do you know? Did you check the contents of his sippy-cup? ;-)
georgee2
My Canada Includes Everyone
05:19 PM on 08/22/2012
Of course people will think badly of the city of Ottawa. After all that's why we have public health care, so these same people can ingest copious quantities of sugary drinks without ever having to think about paying for the cost of treating their diabetes. Coke-Cola should be ashamed.
04:15 AM on 08/23/2012
Coca Cola is no different than the fossil fuel industry. Does anybody think they do not want to impeded green energy which will save lives? Corporations are amoral. They don't care about lives or quality of lives. They care about profits and expanding usage of their product regardless of the harm. They are no different than a drug cartel. You should be free to buy meth or heroin or whatever suits you. Somebody has a chance to make a lot of money even if it is their product killing people. Coca Cola or guns manufacturers or Seagrams - they will push to have the right to have their market grow even if millions die using their product.